Tenant Services & Advice | Hose Rhodes Dickson

Reliable tenant advice

Our experts are on hand to offer you bespoke tenant advice. From tips on living green and budgeting to deposit-free renting, we’ll ensure you’re in the know.

Ongoing tenant support

When you join The Residency for a small monthly fee, you’ll enjoy deposit-free renting and exclusive discounts on services. If you’re in the club, we’ll add your rent payments to your Experian Credit history – ideal if you aim to buy a house in the future. You’ll also access legal advice, and if you’re living with someone, we’ll draw up a cohabitation agreement.

Join the club

4.6/5

Customer satisfaction on Google

£50m

worth of property sold in 2023

2,142

active buyers and investors

Full tenant support

We want you to be safe and happy in your home. That’s why we have a unique platform to help you report repairs quickly and easily. Available in over 40 languages, the tool will also guide you on how to resolve simple problems yourself.

Report a repair

Transparent tenant fees

Our fees are transparent, so you’ll never have an unexpected bill from us. Fees include security and holding deposits, lost keys and the optional residency membership.

View our tenant fees schedule

Do you have a question for our experts?

We are able to give you expert advice on a case by case basis. Complete the form and a local expert will be in touch.

4.5/5

rating from 497 reviews

Chloe Larcombe of the Lettings Dept. has been a great help to us over the last year. We have had a very stressful time with a tenant and she has helped us through this in a very professional manner by dealing with all our questions and our emails and phone calls very promptly

Linda Alldred

Today

I honestly can’t thank the ladies in the letting team enough for the support they’ve given me. They went above and beyond to help me get back on my feet after a recent separation, at a time when I wasn’t sure how long it would take to rebuild a home or find stability. I was worried the transition would affect my relationship with my son, but I couldn’t have been more wrong. From my first interaction with Ruby, I felt reassured and hopeful. Every communication that followed from her and the rest of the team, was welcoming, professional, and genuinely empathetic. What I expected to be a long and difficult process became a smooth and seamless experience. I couldn’t be happier, and I would highly recommend Hose Rhodes Dickson. To Ruby, Zoe, and Maddison thank you for everything you’ve done.

Aaron Francis

5 days ago