Log in to your Tenant Online Account

Once you’ve accepted a property to rent with Hose Rhodes Dickson, you’ll be given access to your tenant account. Speed up the onboarding process by uploading documents and making payments at a time that suits you.

Your tenant portal, available 24/7

Whether you’re making a payment, raising a maintenance request or viewing key documents, you can do so with a tenant online account at a time that suits you. You’ll also find the budget planning calculator in your account if you’re a Residency member.

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Customer satisfaction on Google

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Landlords let with us

300+

People sell with us

Your tenant portal speeds up your move

From signing your documents and completing Right to Rent checks to paying your holding deposit and uploading ID, everything you need to move in is just a few clicks away.

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Use your tenant portal during your application

As soon as you reserve a property, your tenant onboarding journey begins. Most of the tenancy process is completed online – making things quicker, smoother, and more convenient for you.

With your online account, you can:

  • Pay your holding deposit
  • Complete the "What Happens Next" step
  • Upload ID and proof of residency
  • Add additional occupants
  • Complete Right to Rent checks and referencing
  • Sign tenancy terms and documents
  • (Coming soon) Pay move-in funds
  • Track your progress and see what's completed at a glance
  • Access key guides to help you through the process


All you need to do is keep an eye on your email for prompts – the quicker you respond, the quicker we can progress your application!

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Your tenant portal after you’ve moved in

You’ll be able to manage your tenancy whenever it suits you, from any device.

Your online tenant account lets you:

  • Raise maintenance requests (for managed tenancies)
  • Make rent or No Deposit Option payments
  • Access your tenancy agreement and compliance certificates
  • Keep your contact details up to date
  • View exclusive Residency benefits, including budget planning tools (Residency tenants only)
  • Explore a library of helpful tenant guides

We're always improving our service – keep an eye out for new features as we continue to develop your online experience.

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Do you have a question for our experts?

We are able to give you expert advice on a case by case basis. Complete the form and a local expert will be in touch.

4.5/5

rating from 356 reviews

Google Reviews
To Sean, Heather & Emily, wow, weren't we the luckiest to pick the A Team from HRD. Fantastic performance all round; thrilled to finally move into our home. Thanks to each of you for your sterling efforts, you were a pleasure to deal with from start to finish; professional, communicative, patient, knowledgeable and always on our side, we couldn't ask for more! Special thanks to Sean who led the team and acted as a patient mediator in the protracted conversations between the solicitors and all interested parties, always going the extra mile.
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