We cannot recommend this team enough. Their service is professional, friendly and approachable. Thank you
We cannot recommend this team enough. Their service is professional, friendly and approachable. Thank you
We recently bought a house through the East Cowes branch of HRD. The agents took on board what sort of property we were looking for and actively sought us out as soon as the right house became available. Courteous and efficient service - thank you!
Purchasing a property in such a fast moving market could have been a nightmare, but Hose Rhodes Dixon guided me all the way. They seemed to intuitively know my needs, only sending details of properties that I would be genuinely interested in. We had several viewings together and their gentle, no hard sell approach was refreshing, allowing me to take the time I needed to form my independent opinion but always on hand to answer any questions I may have. Additionally having a named agent, Maddie (who was excellent!) meant that although other members of the team were on hand if needed, I had the benefit of knowing there was one person there dedicated to helping me find my new home. I'm now happily settled in my 'forever home' and all thanks to Hose Rhodes Dickson. I have no hesitation in recommending them as in my opinion they are far above the rest with regard to an individual approach and excellent customer service. I don't intend on moving again but if I ever did they would be my first port of call.
I have recently sold my house with Hose Rhodes Dickson. It’s a process I and many others have little knowledge in and need guidance and I am so pleased I chose HRD as Jennie Abrook saw me through the whole process with ease. My email questions were answered straight away, nothing was too much trouble for her, she was friendly, very professional and made the whole process so much easier. I am one very satisfied customer who cannot thank Jennie enough and would not hesitate in recommending HRD and Jennie.
Wanting to purchase a property in such a fast moving market could have been a bit of a nightmare but Hose Rhodes Dixon guided me all the way. They seemed to intuitively know my needs, only sending details of properties that I would be genuinely interested in. We had several viewings together and their gentle no hard sell approach was refreshing, allowing me to take the time I needed to form my independent opinion but always on hand to answer any questions I may have. Additionally having a named agent, Maddie (who was excellent!) meant that although other members of the team were on hand if needed I had the benefit of knowing there was one person there dedicated to helping me find my new home. I'm now happily settled in my 'forever home' and all thanks to Hose Rhodes Dickson. I have no hesitation in recommending them as in my opinion they are far above the rest with regard to an individual approach and excellent customer service. I don't intend on moving again but if I ever did they would be my first port of call.
Having used Hose Rhodes Dickson to purchase our house and together the great service we received it made perfect sense to ask them back when we decided to sell. Within days of instructing them to sell we had a buyer and 12 weeks later we had completed and moved. Our chain had the normal ups and downs but as usual HRD stepped up to the plate well done to all the staff and thank you
My wife and I want to thank the team at Hose Rhodes Dickson for their fast, compassionate response when we had to cancel our tenancy at the last minute due to a major family event. Special thanks to Chloe, Harry, and everyone at Ryde for helping us get through it with minimum fuss or pressure. It really helped us both in a very difficult time. Throughout the tenancy signing HRD were attentive, communicative, and professional (especially given the pandemic). If we do manage to move to the Island in the future - HRD will be the first people we call.
Buying our property couldn’t have been handled by a better team of people. Courteous, professional and most of all friendly in what can be a very stressful time. Thanks to all, Harvey in particular for your excellent service. Thoroughly recommended.
Myself and my partner just wanted to pass our thanks to Harry Ridley in your Cowes branch, he got us into the property and we finally feel at home! Everything was done quickly and swiftly and we couldn’t be happier. He has definitely turned my negative into a positive - Thanks again Harry!
Hose Rhodes Dickson in Ryde helped us to achieve our aim of selling our property at its asking price and for that we are truly grateful. This was made possible with the expert advice and knowledge of equivalent properties in the area. We particularly liked being kept informed of potential buyers comments and the advice on their feedback. The teams help throughout made the process straight forward and enabled us to achieve a very successful outcome.
Thank you so much for all you have done to get us into our new home. Despite everything that has been going on in 2020, we are in! You have been excellent at keeping us informed from the very start & very swift at responding to emails & phonecalls, which is so important through these buying and selling processes. If we ever had any issues or queries, Ryan and the team had these answered and resolved very quickly. We have felt confident throughout that you had everything in hand. I will be, and already have, recommended Ryde HRD to friends and family. Again, thank you So much for all you have done!
It soon became clear that Hose Rhodes Dickson could be implicitly trusted with every detail of our purchase. Most Estate Agents boast of their professionalism, but we are very happy to report that the service that we received could better be described as excellence. From the outset, we were treated with the utmost courtesy, but most importantly of all, our concerns were completely understood and responded to immediately and effectively. We felt that our interest in the property really mattered on a human level, which undoubtedly instilled our confidence to proceed with a firm offer. None of the other Estate Agents we have used over the years delivered anything like this level of service. The only agent we had any significant dealings with, was Mr Michael Weeks from the Bembridge branch. My wife and I are both experienced, qualified teachers within the state system, with many years involvement with young people between us. Mr Week's was obviously a very gifted individual, who had chosen exactly the right career for his skill set. Everything that he promised to do was done immediately, with an affability that helped us to believe that nothing would be too much trouble. Indeed, we looked forward to all of our viewings, hoping that Mr Weeks would be the one dispatched to assist us, because we trusted him implicitly and also enjoyed his company enormously. If we owned the company, we would definitely promote him as soon as possible, so that other employees could benefit from his expertise and experience. If we were ever in another property buying/selling situation, we would certainly ask for his services again, personally. We would not only highly recommend Hose Rhodes Dickson to family members, but also to the closest friends and anyone that we had to do with. If only all Estate Agents offered such excellent service as standard, then the whole industry would be held in a much higher regard. We have great pleasure in endorsing Mr Michael Weeks and Hose Rhodes Dickson unreservedly.
By way of feedback though; we cannot thank you enough from start to finish. Having never rented before and at the prospect of renting our home we were daunted by the prospect. Naturally we sought a few quotations from different agents but you made us feel totally comfortable in your hands. You were professional, very knowledgeable but also had that human side where we felt like people and not another number on the “books”. No question has been too much trouble and the response rate has been excellent. We highly recommend Kimberley to anyone wanting to rent their property. Thanks again for all your help!
We are leaving our lovely first home, having outgrown it with our young family. We were nervous about putting it on the market, especially as we are a working family with two children. The appointment for photos to be done was made very quickly and at our convenience. The photos looked amazing and really showed our house off in the best light. We went live on the internet within an hour of Jennie leaving our meeting. We had 7 viewings booked within 6 days and had a very good offer on the 6th day. Sold within a week! All appointments were made at our convenience, we were kept up to date with first rate communication. Jennie was very efficient and put us at ease from the outset. We felt very confident in her hands, even with our nerves about the whole moving process! We also found our next dream family home through HRD and we are so pleased they are handling both cases to keep the process as easy as possible. We highly recommend Hose Rhodes Dickson.
We have been very impressed with the service levels and the passion to ensure customer satisfaction is foremost. From initial sign up to letting our property has been just two weeks. Great job! Everything you have said you will do you have delivered on. A rare find in today’s world, when many say they will, in reality fall short. In Cowes the number of agents makes this market very competitive, we weren’t sure who to instruct but having researched your performance, there is a reason you are No1 on Rightmove. Well done to all the team, I would most definitely recommend Hose Rhodes Dickson. Thank you
A huge thank you to Louisa in New Homes. She went above and beyond in helping with my purchase, and I can't recommend her and Hose Rhodes Dickson enough. I truly am grateful for all their help.
Thank you for the Homebuyers report. It was very helpful in confirming what I thought of the property was correct but more importantly didn't flag any issues I had missed and wasn't expecting. Thank you for your professional service and I will be happy to recommend you if someone should ask.
We used the Hose Rhodes Dickson East Cowes branch recently to both buy and sell a property in East Cowes. Jennie & Ben were so helpful - & Elisha in the office. Nothing was too much trouble, any questions we had we received a very quick response and were able to update us on progress. We would definitely recommend Hose Rhodes Dickson and would use again, but hoping not to move again for the foreseeable future!