Our Environmental Impact
One of the key areas that we are heavily invested in is sustainability and our impact on the environment. To achieve this, we have made many changes across the business, including those listed below.
Recyclable lettings and sales boards
Green The UK partnership
In partnership with Green The UK, we planted a tree for any new property that was sold or let with us. From 2021-2023, over 26,000 trees were planted and customers get regular updates on their tree’s growth by email!
This partnership developed further so that we can positively help the environment in more ways. We helped restore approx. 300 sq m of native oysters in 2023 (they help filter the ocean), and we're helping restore 70,000 sq m of wildflower-rich meadows from 2023 into 2024. Another of our projects with them is helping preserve kelp off of the South Coast.
Our Sustainability Initiatives
Donating unwanted furniture
When refurbishing our offices or branches, we are donating unwanted office furniture to reuse schemes, such as Warp It.
Rolling out smart meters
To enable us to monitor our energy usage and target further reduction of CO2e, we’re rolling out smart meters across our network.
Reducing paper use
We use DocuSign to enable documents to be signed digitally rather than having to be printed. We also use Mailadoc across our branch network. This reduces printing on site further. All paper we purchase is 100% recycled.
Zero to landfill
We have implemented a strategy to overhaul our waste management processes and are now sending zero waste to landfill.
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Thank you for the feedback
I’ve had an amazing experience with this estate agency. From the very beginning the team were professional, supportive and genuinely cared about helping me find the right home. A huge thank you to Anaya especially, she was incredible throughout the whole process. Her communication was always clear and prompt, she made everything feel straightforward and stress-free, and she went above and beyond to make sure I was comfortable and informed every step of the way. I couldn’t be happier and I’m so grateful for all the help. Highly recommend this agency!
Having purchased a house through HRD I can honestly say that the whole experience was 1st class, The staff provided a professional and friendly service and constantly liaising with all parties involved keeping us up to date at all times. I wouldn't hesitate to recommend them. A big thanks to Maisie , Katie and Louise at Hose Rhodes and Dickson for all their hard work😎
Hazel has been so helpful and supportive, she really has gone the extra mile to help source some information I needed, thank you so much 😊
Really pleased with the service from the Newport, IOW branch of HRD. Kayleigh, Zoe and the lovely Maddison couldn’t have been more supportive of me and the process around renting our property. Highly recommend.
Superb professionalism shown throughout the whole process from Jess! Jess went the extra mile for me securing the property I had set my heart on, Jess was relentless in finding solutions and never once gave up supporting me through the whole process, Jess stayed so focused, motivated and professional at all times. Thank you for everything you did Jess to make this happen for me! Thank you to Maddison too, who was always there offering extra support to me. A great team showing commitment!
Professional, helpful, efficient and courteous service. With a particular callout to Ananya Wright who as well as all of the above always had a smile on her face!